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The staff is fantastic Bent over backwards for me with even a courtesy car. I was able to get my paper work and business done.

Eliece Getson Oct 10, 2025

Very good service for overall inspection and detail recommendations. Quick repair for air conditioner, front and rear brake service. I'll recommended this shop for repairs.

Rakesh Vanmali Rana Oct 10, 2025

very good place to get your vehicle looked after same day for some work

Judith Uuldriks Sep 9, 2025

Lovely to deal with and very fair and competitive pricing. I highly recommend Automotive Edge if you're looking for a trustworthy mechanic in the Waterloo Region.

Toby Howell Sep 9, 2025

I needed an engine replacement and went with Automotive Edge because they deal with my warranty. There were a few snags in the beginning but dealing with Crystal, Matt and the mechanics there made this stressful situation much easier. They have been very accommodating with a few issues that have come up. Definitely showed they cared and wanted to do everything they could to make sure I was happy. I highly recommend and would use them again 💯

Stephanie Gagnon Sep 9, 2025

Have had several shops in the past as my “go to place”. Glad I found Automotive Edge, finally a place I can certainly put my loyalty towards.

James V Sep 9, 2025

Big thanks to Matt and the team at Automotive Edge for going over and above to find all the issues with the air conditioning in my Nissan. They provide excellent service in a timely manner while keeping you informed of the process along the way. I truely appreciate the fix.

Kim Chornaby Aug 8, 2025

I’m very happy with repair work performed by Matt and his team on my 2004 Mercedes CLK. It’s hard to find a shop with the expertise and equipment to diagnose and repair issues like the intermittent ABS/ESP problem I had. Great job guys!

alex martin Aug 8, 2025

Best mechanic in town, Matt and his team always take wonderful care of us. Really appreciate the quality service they offer and reasonable prices!

Joel Fisher Jul 7, 2025

Krystal and Becky are great up front. They don’t do repairs that are not necessary. Highly recommended.

SMWIA 562 Jul 7, 2025

I had an oil change done at a local garage. They had me running back and forth for 2 weeks. My car completely emptied of oil in my garage. I took it to AE...they were professional from minute one and completely transparent They had to contact the first garage to notify they had caused the damage. I confronted the garage and they agreed to pay. The person from the first business that damaged the car did not show up to pay the bill as agreed. The staff at front desk had to call several times over 2days to try to get him in to pay my bill so car could be released. They kept me updated from the first contact with them. Through diagnosis..repair..having to contact the other garage numerous times...and supporting me thru the stress of this entire situation. I cannot recommend this garage highly enough . Fantastic transparent service. Bravo

Debbie Brubacher May 5, 2025

Thanks automotive edge for the help and getting the tire done. Was done quicker than I was expecting considering it was a fit in and no appointment. Very appreciative to Becky at the front for being so positive and helpful.

Jessica Kennedy May 5, 2025

Excellent service!! At the risk of making my go-to automotive repair shop a little bit busier, I highly recommend Automotive Edge. I have been taking an assortment of vehicles to them for years - always great service, timely repairs, great advice and full communication along the way. Give them a try!

Ted Fuller May 5, 2025

My truck has had some issues lately and our previous (now) garage gave up on it after 3 months. AE fixed it in less than a day! I recently broke my wrist and the truck sat again. My husband said there’s a current draw that killed the battery. After getting a new battery, we had AE look for the problem. They found it hidden behind the radio! The truck had a previous locator installed there and it was defective. All is well now with this removed and I thank the brilliant crew at Automotive Edge!

Margaret Edmunds Apr 4, 2025

I Have used Automotive Edge for many years and I am a very happy customer. Very nice staff, honest and reliable. They will go out of there way to accommodate you. If you need the best service for your vehicle I highly recommend Automotive Edge.

Stephen Harnock Apr 4, 2025

I highly recommend this shop to anyone in Kitchener. I've had great interactions with the owners, and believe they are very honest and trustworthy.

Shawn Biss Apr 4, 2025

I do most of my own maintenance work on my vehicles having worked in the industry nearly 50 years. We discovered a serious safety issue with my car while my son and I were swapping winter to summer wheels at home. Despite being fully booked, Crystal said they'd try to accommodate repair next day if I brought the car in. By 11am I had a very reasonable estimate and by 3pm the car was ready for pick up. Truly awesome service.

Murray Wray Apr 4, 2025

Fast and courteous service . Friendly atmosphere

Lynn Philion Apr 4, 2025

I can't recommend Automotive Edge enough! They went above and beyond to help me with the major issues I had with my Hyundai Tucson. Not only did they work hard to get me the lowest price possible for repairs, but they were also incredibly patient while I figured out my payment options. Crystal and Becky provided the best customer service I've ever experienced at a mechanic shop—friendly, professional, and genuinely caring. Matt and his team are hands down the best mechanics I've ever dealt with. Because of their honesty, expertise, and dedication to their customers, I’ll continue to spread the word about their shop to anyone who needs car repairs. If you're looking for a trustworthy, reliable, and customer-focused garage, Automotive Edge is the place to go!

Josee M Mar 3, 2025

Renovations in 2024 added a nice waiting room. Could use blinds because the sun makes the tv almost impossible to view. Great and friendly staff. Same for the owner. Loaner vehicles are available complete with winter tires for winter months

sansei eternalpinetree Feb 2, 2025

I have been going here for years and I know I will get good service and advice. Thanks to the hard work of Matt and his team.

James Liborio Dec 12, 2024

Excellent and timely service. Considerate and honest business. I feel completely confident that my car is in the very best hands and safe to drive. Thanks for taking care of us for almost 10 years.

Carol McLaren Nov 11, 2024

Had numerous issues with my 2012 hyundai elantra and after one shop found the main harness completely corroded Greg from automotive edge suggested I bring it in. Greg was excited to take on the task and during the process the shop kept me updated with daily (sometimes multiple updates a day) calls. Overall extremely satisfied with Automotive edge and the staffs professionalism and pricing!

Steven Hommersen Nov 11, 2024

I have been looking for an alternative to taking my 12 year old vehicle to the dealership or some random garage and heard many ads on 570 news but waited until today to finally stop in. Krystle fully explained the diagnostic process and knew which questions to ask regarding the mechanical problem. I hadn't planned on leaving my car there but they encouraged me to do so for the inspection and even gave me a Mercedes as loaner to use to get me home and to work in the morning. Both she and her colleague made me feel welcome and answered many of the questions I had. I can't wait to see the diagnosis and recommended repairs and feel confident that they will offer several options that are best suited to my needs and budget and expertly fix the problem. Picked up my car today (September 27) and all the work was done as requested without any additional sales pressure or unexpected expenses and as quoted. Nearly $800 for service and a few other items still seems like a major expense but you cannot put a price on safety and I now longer have to listen to the awful scrapping noise and I have the use of my emergency brake again!

Peter Becker Sep 9, 2024

These guys are awesome to deal with. The staff there is fantastic. Tyler walked me through my vehicle's diagnosis very throughly. Once they got into the vehicle they realized that the issue was different that originally diagnosed. Ended up saving a significant amount of money than originally quoted, which is always nice. Highly recommend checking these guys out if you ever need assistance with your vehicle. 10/10

Jamie Forbes Sep 9, 2024

I can't say enough about this place, the owner Matt, and his great staff. I was looking to purchase a car in Cambridge and, as I am from out of town, needed to find a good, local mechanic for a pre-purchase inspection. Matt's shop came highly recommended. Unfortunately, with travel time, they would have needed the car for longer than the seller was willing to part with it. I dealt with both Becky and Krystle over the phone who were incredibly helpful and accommodating. They truly wanted to help me out. I was back and forth calling between the dealership and Becky and Krystle and they were really committing to helping me figure out how to get this car inspected. More so than the dealer that was trying to sell me the car. Matt went above and beyond for me by going to see the car at the dealer's go-to shop, driving 30 minutes out of his way. Remember, I don't live locally and so he was doing this despite knowing he may never have my business again. Having said all that, I can't recommend this shop enough. If you are looking for a trustworthy mechanic who goes above and beyond to make his customers happy, this is the place. Well done, Becky, Krystle and Matt. You are an impressive team.

Emma Russell Sep 9, 2024

My daughter had her car certified here and they did an amazing job. Honest shop.

J G Aug 8, 2024

I first brought my vehicle here a few months ago when my brakes suddenly gave out. The wonderful people here were able to work with my budget to fix the issues. They also diagnosed some other issues that I was not prepared to fix at that time. Fast forward to yesterday, I was ready to start to tackle some of the issues with my vehicle. As a young person trying to get by in today's economy, it is not always easy to come up with the money to have car repairs done. Once again, this fantastic team worked with me to find the most cost effective solution to fix the issues. I left there with tears in my eyes (happy tears) because I know they went above and beyond. The owner helped me to fix a large dent in my bumper that was affecting my steering just out of the kindness of his heart. They fixed the holes in my exhaust and tightened a loose wheel bearing. They charged me far less than they could have and for that I am so incredibly grateful beyond words. The entire team at this shop truly cares and they go above and beyond. From Krystle at the front desk, to the guys working on my vehicle to the owner - thank you from the bottom of my heart! I have and will continue to recommend you to anyone that will listen.

Melanie B Aug 8, 2024

Honest reliable accommodating great girls up front always kind and knowledgeable, mechanics always willing to help. Matt the owner always knows the best route to help save you money best automotive shop I’ve been to through out the years and will continue to take all my vehicles there. Highly recommend for all your vehicle needs.

Scott Wenderoth Aug 8, 2024

I wish to recognize Matt for his attentive personal customer care service. On a Friday afternoon of a long weekend he addressed my concerns for my vehicle efficiently and so politely. Thank you again Matt. The best garage jn KW

Val Rotar Aug 8, 2024

Wow! The customer service from start-to-finish would be hard to top! Krystle called me back when I requested an appointment. She was courteous, knowledgeable and so easy to deal with. I booked an appointment for the same day and was surprised beyond belief to get a loaner vehicle! They provided a comprehensive estimate with items that needed repair as well as multiple items they had checked that did not need repairing-such great peace of mind! The repairs were done on the same day and I'm just thrilled with the awesome service! Thanks so much!

Maggie Aug 8, 2024

Incredibly skilled and knowledgeable technicians. Matt & Greg have serviced multiple vehicles of mine, from German to Korean and good old fashion American classics. Im bringing my elderly dodge ram in tomorrow for a safety inspection and some other jobs. Hourly rate is good. Most importantly, they are honest and retain availability while still being on a busy booking schedule. 3 years ago, my Audi broke down before I had to take a trip down to Owen Sound for a few weeks for work. Matt and his team graciously offered to take my car and short notice, and loaned me a shop owned Toyota corolla free of charge. Do business here. There prices on parts are honest, and their hourly rate is efficient.

Jordan D'Aquila Aug 8, 2024

Simply the best hand held mechanical service I've ever experienced. They were courteous, patient, informative and fair priced. They got my car in and fixed it the same day ahead of their estimated completion day. They helped me with a car to use while they had my car in. The staff was friendly and polite. There is a reason why i decided to take my car there and not just their availability, but the reviews says it all! Take your car here, you will not regret it! I can't thank you guys enough! Thank you!

Romny F Jun 6, 2024

Work performed: 2010 Toyota Prius Head Gasket replacement. The team was professional, prompt, kind and I felt the price was very fair. Work was excellent and car runs like new again. I won’t hesitate to return, or recommend them for future repairs or complex jobs to friends and colleagues.

Iain Hendry Jun 6, 2024

Insightful, great customer service, quick and super fair pricing. I recommend Automotive Edge to all. 👍

Cory Garbutt (Alagory) May 5, 2024

Always appreciate the honest and genuine answers I receive from Matt and Greg and the rest of the team at Automotive Edge. Krystle’s friendly smile is so welcoming when I come into the shop - such a great first impression for regular and especially first time clients to the shop. A first impression is a lasting impression. Her knowledge as a Service Advisor is also welcoming as it truly is sincere and you can tell she only wants the best for you and your vehicle. She is such an asset to the team at Automotive Edge! BONUS - The report that is sent is outstanding!!! This is ONE reason of many I decided to leave VW and become a returning client at Automotive Edge!! I don’t know any other place providing such a detailed report of your vehicle with notes, videos and diagrams that answers many questions for you. The report is laid out in such a way to let you know what the shop would recommend you take care of 1st, 2nd 3rd which allows you to budget accordingly if you needed. It lays out what the feel is extremely important to complete that day or in the very near future. Truly, I can’t say enough about the service I have received at Automotive Edge - You would be doing yourself an injustice if you choose not to check them out!

Kathy Callahan May 5, 2024

Very professional and exceptional service. Highly recommend. They are honest and they explain all issues very well.

Monika Kochalska Malinowski May 5, 2024

Edit: years later I still am always surprised by how the team goes above and beyond. judging by the parking lot they are quite busy, so word must be getting out, but they can still service my vehicles quickly and often get it done within the day. Original review: I always recommend Automotive Edge. They are honest, transparent, have an app that emails or texts you the inspection with photos and recommended service. Great pricing as well, and loaner cars if needed.

Brenden Sherratt Jan 1, 2020

Very friendly staff very knowledgeable techs who look out for your best interest 5/5 highly recommended!!!

kyle walker May 5, 2024

Very helpful Very friendly New waiting area.

Rebekah Mohabir Jun 6, 2022

Very experienced and honest. It is a breath of fresh air!

Hollie Dale Apr 4, 2024

I highly recommend Matt as a mechanic he has awesome service great staff he takes photos and does videos of what needs to be done he had all the work that needed to be done very fast good quality work thanks Matt and crystal

Tom Logan Apr 4, 2024

Great service and transparency, highly recommended

Kevin - Bigjerk Smokehouse T Feb 2, 2024