Data protection is of a particularly high priority for the management of Automotive Edge. The use of the Internet pages of Automotive Edge is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Automotive Edge. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, Automotive Edge has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
The data protection declaration of Automotive Edge is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
In this data protection declaration, we use, inter alia, the following terms:
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Automotive Edge
1502 Victoria St. N Kitchener, ON N2B 3E2
Phone: 519-578-8543
Email: matt@www.automotiveedge.ca
Website: https://www.automotiveedge.ca/
The Data Protection Officer of the controller is:
Automotive Edge
1502 Victoria St. N Kitchener, ON N2B 3E2
Phone: 519-578-8543
Email: matt@www.automotiveedge.ca
Website: https://www.automotiveedge.ca/
Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.
The Internet pages of Automotive Edge use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, Automotive Edge can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
The website of Automotive Edge collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, Automotive Edge does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, Automotive Edge analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.
By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.
The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons.
On the website of Automotive Edge, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
Automotive Edge informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.
The newsletter of Automotive Edge. contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Automotive Edge may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. Automotive Edge automatically regards a withdrawal from the receipt of the newsletter as a revocation.
The website of Automotive Edge contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Automotive Edge, he or she may, at any time, contact any employee of the controller. An employee of Automotive Edge shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of Automotive Edge will arrange the necessary measures in individual cases.
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Automotive Edge, he or she may at any time contact any employee of the controller. The employee of Automotive Edge will arrange the restriction of the processing.
Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, the data subject may at any time contact any employee of the Automotive Edge
Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
Automotive Edge shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
If the Automotive Edge processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Automotive Edge to the processing for direct marketing purposes, Automotive Edge will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Automotive Edge for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may contact any employee of Automotive Edge. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Automotive Edge shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of Automotive Edge.
Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.
If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of Automotive Edge.
On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network.
A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the “Like” button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.
Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.
On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
On this website, the controller has integrated components of Twitter. Twitter is a multilingual, publicly-accessible microblogging service on which users may publish and spread so-called ‘tweets,’ e.g. short messages, which are limited to 280 characters. These short messages are available for everyone, including those who are not logged on to Twitter. The tweets are also displayed to so-called followers of the respective user. Followers are other Twitter users who follow a user’s tweets. Furthermore, Twitter allows you to address a wide audience via hashtags, links or retweets.
The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a Twitter component (Twitter button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Twitter component of Twitter. Further information about the Twitter buttons is available under https://about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by the data subject. The purpose of the integration of the Twitter component is a retransmission of the contents of this website to allow our users to introduce this web page to the digital world and increase our visitor numbers.
If the data subject is logged in at the same time on Twitter, Twitter detects with every call-up to our website by the data subject and for the entire duration of their stay on our Internet site which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Twitter component and associated with the respective Twitter account of the data subject. If the data subject clicks on one of the Twitter buttons integrated on our website, then Twitter assigns this information to the personal Twitter user account of the data subject and stores the personal data.
Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether the person clicks on the Twitter component or not. If such a transmission of information to Twitter is not desirable for the data subject, then he or she may prevent this by logging off from their Twitter account before a call-up to our website is made.
The applicable data protection provisions of Twitter may be accessed under https://twitter.com/privacy?lang=en.
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR.
In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR.
Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner).
Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded.
Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
As a responsible company, we do not use automatic decision-making or profiling.
This Privacy Policy has been generated by the Privacy Policy Generator of the German Association for Data Protection that was developed in cooperation with Privacy Lawyers from WILDE BEUGER SOLMECKE, Cologne.
To request a copy of any of your personal information stored by this website, please Contact Us
After quoting an issue through the dealership I thought it would be best to price out the same job with Automotive Edge. After they sent a thorough service report with pictures, explanations and recommendations I was pleased to see that they were able to quote the same job at a fraction of the cost. They saved me thousands on a repair rather than a replacement. With this report I can easily prioritize upcoming work I need done on my vehicle and look forward to booking with them.
Dave Mirt Nov 11, 2025
I have been going to the mechanic for several years and I feel that I am always well taken care of. They provide an detailed report of their findings and their work is always timely. I can schedule appointments by email and the staff is very friendly. I have over 350 000 km on my car and it is still running great thanks to their service.
Christa Wilson Nov 11, 2025
I had an exceptional experience at Automotive Edge in Kitchener, Ontario. From start to finish, the team went above and beyond. I dropped off my 2015 Lincoln MKX on a Friday after being told by another garage that parts were not available and OEM was back ordered. To my surprise, by Monday I received a detailed inspection report and a video clearly explaining the issues with my vehicle. The team not only told me it could be fixed, but also provided a clear estimate. I was honestly speechless and incredibly relieved. My wife and I hadn’t driven the car for over a month because it was unsafe, and in the meantime we were renting a vehicle and reluctantly shopping for a new one. Automotive Edge completely turned the situation around. They brought our Lincoln back to life, and it now runs beautifully. They even assured us that the car is in great shape and the engine is “bulletproof,” giving us confidence we’ll get a couple more years out of it. Thank you so much to the entire team at Automotive Edge for your honesty, professionalism, and skill and for fixing something another garage said they couldn’t even find parts for. Highly recommended! Danny & Laura Zanchi
Ontario Bollards Nov 11, 2025
These people and services are amazing they understand your situation and work with you to find the best affordable solution. Also understanding that my car is the most essential part of my work I need a safe running and driving vehicle. They got the work done and car returned to me by days end even stayed late to ensure my car was done and returned to me so I dad it to work that night. Absolutely 5 star review and will return when more work is needed
Stephen Daniells Nov 11, 2025
Once again another outstanding service at reasonable rates. I had my water pump,coolant, and brakes serviced today. The ladies at the front desk are super friendly and take time to explain prices and details of services. A shop that provides excellent service, is trustworthy and reasonable rates. A true gem in Kitchener. I highly recommend.
Julie Mantle Nov 11, 2025
Honesty is Automotiveedge's mainstay. When I ask for a particular auto service repair, Matthew and Wendy ,( the owners ), have on several occasions explained why I do not need that service - honesty. Friendly and courteous are their second names . Always putting the customer's needs to the forefront- that's loyalty. How many times the bill is less than the estimate - I've lost count. Put simply , these are the most honest and knowledgeable mechanics I have ever met ! Now that I have introduced them to you , why not call them and prove these statements for yourself?
Glenn Linseman Nov 11, 2017
Very pleased with the tires that I got for my Rubicon. Thank you Becki and the team at Automotive Edge for your good advice and service. It was worth the drive from Toronto.
Onofrio Virdo Oct 10, 2025
The staff is fantastic Bent over backwards for me with even a courtesy car. I was able to get my paper work and business done.
Eliece Getson Oct 10, 2025
Very good service for overall inspection and detail recommendations. Quick repair for air conditioner, front and rear brake service. I'll recommended this shop for repairs.
Rakesh Vanmali Rana Oct 10, 2025
very good place to get your vehicle looked after same day for some work
Judith Uuldriks Sep 9, 2025
Lovely to deal with and very fair and competitive pricing. I highly recommend Automotive Edge if you're looking for a trustworthy mechanic in the Waterloo Region.
Toby Howell Sep 9, 2025
I needed an engine replacement and went with Automotive Edge because they deal with my warranty. There were a few snags in the beginning but dealing with Crystal, Matt and the mechanics there made this stressful situation much easier. They have been very accommodating with a few issues that have come up. Definitely showed they cared and wanted to do everything they could to make sure I was happy. I highly recommend and would use them again 💯
Stephanie Gagnon Sep 9, 2025
Have had several shops in the past as my “go to place”. Glad I found Automotive Edge, finally a place I can certainly put my loyalty towards.
James V Sep 9, 2025
Big thanks to Matt and the team at Automotive Edge for going over and above to find all the issues with the air conditioning in my Nissan. They provide excellent service in a timely manner while keeping you informed of the process along the way. I truely appreciate the fix.
Kim Chornaby Aug 8, 2025
I’m very happy with repair work performed by Matt and his team on my 2004 Mercedes CLK. It’s hard to find a shop with the expertise and equipment to diagnose and repair issues like the intermittent ABS/ESP problem I had. Great job guys!
alex martin Aug 8, 2025
Best mechanic in town, Matt and his team always take wonderful care of us. Really appreciate the quality service they offer and reasonable prices!
Joel Fisher Jul 7, 2025
Krystal and Becky are great up front. They don’t do repairs that are not necessary. Highly recommended.
SMWIA 562 Jul 7, 2025
I had an oil change done at a local garage. They had me running back and forth for 2 weeks. My car completely emptied of oil in my garage. I took it to AE...they were professional from minute one and completely transparent They had to contact the first garage to notify they had caused the damage. I confronted the garage and they agreed to pay. The person from the first business that damaged the car did not show up to pay the bill as agreed. The staff at front desk had to call several times over 2days to try to get him in to pay my bill so car could be released. They kept me updated from the first contact with them. Through diagnosis..repair..having to contact the other garage numerous times...and supporting me thru the stress of this entire situation. I cannot recommend this garage highly enough . Fantastic transparent service. Bravo
Debbie Brubacher May 5, 2025
Thanks automotive edge for the help and getting the tire done. Was done quicker than I was expecting considering it was a fit in and no appointment. Very appreciative to Becky at the front for being so positive and helpful.
Jessica Kennedy May 5, 2025
Excellent service!! At the risk of making my go-to automotive repair shop a little bit busier, I highly recommend Automotive Edge. I have been taking an assortment of vehicles to them for years - always great service, timely repairs, great advice and full communication along the way. Give them a try!
Ted Fuller May 5, 2025
My truck has had some issues lately and our previous (now) garage gave up on it after 3 months. AE fixed it in less than a day! I recently broke my wrist and the truck sat again. My husband said there’s a current draw that killed the battery. After getting a new battery, we had AE look for the problem. They found it hidden behind the radio! The truck had a previous locator installed there and it was defective. All is well now with this removed and I thank the brilliant crew at Automotive Edge!
Margaret Edmunds Apr 4, 2025
I Have used Automotive Edge for many years and I am a very happy customer. Very nice staff, honest and reliable. They will go out of there way to accommodate you. If you need the best service for your vehicle I highly recommend Automotive Edge.
Stephen Harnock Apr 4, 2025
I highly recommend this shop to anyone in Kitchener. I've had great interactions with the owners, and believe they are very honest and trustworthy.
Shawn Biss Apr 4, 2025
I do most of my own maintenance work on my vehicles having worked in the industry nearly 50 years. We discovered a serious safety issue with my car while my son and I were swapping winter to summer wheels at home. Despite being fully booked, Crystal said they'd try to accommodate repair next day if I brought the car in. By 11am I had a very reasonable estimate and by 3pm the car was ready for pick up. Truly awesome service.
Murray Wray Apr 4, 2025
Fast and courteous service . Friendly atmosphere
Lynn Philion Apr 4, 2025
I can't recommend Automotive Edge enough! They went above and beyond to help me with the major issues I had with my Hyundai Tucson. Not only did they work hard to get me the lowest price possible for repairs, but they were also incredibly patient while I figured out my payment options. Crystal and Becky provided the best customer service I've ever experienced at a mechanic shop—friendly, professional, and genuinely caring. Matt and his team are hands down the best mechanics I've ever dealt with. Because of their honesty, expertise, and dedication to their customers, I’ll continue to spread the word about their shop to anyone who needs car repairs. If you're looking for a trustworthy, reliable, and customer-focused garage, Automotive Edge is the place to go!
Josee M Mar 3, 2025
Renovations in 2024 added a nice waiting room. Could use blinds because the sun makes the tv almost impossible to view. Great and friendly staff. Same for the owner. Loaner vehicles are available complete with winter tires for winter months
sansei eternalpinetree Feb 2, 2025
I have been going here for years and I know I will get good service and advice. Thanks to the hard work of Matt and his team.
James Liborio Dec 12, 2024
Excellent and timely service. Considerate and honest business. I feel completely confident that my car is in the very best hands and safe to drive. Thanks for taking care of us for almost 10 years.
Carol McLaren Nov 11, 2024
Had numerous issues with my 2012 hyundai elantra and after one shop found the main harness completely corroded Greg from automotive edge suggested I bring it in. Greg was excited to take on the task and during the process the shop kept me updated with daily (sometimes multiple updates a day) calls. Overall extremely satisfied with Automotive edge and the staffs professionalism and pricing!
Steven Hommersen Nov 11, 2024
I have been looking for an alternative to taking my 12 year old vehicle to the dealership or some random garage and heard many ads on 570 news but waited until today to finally stop in. Krystle fully explained the diagnostic process and knew which questions to ask regarding the mechanical problem. I hadn't planned on leaving my car there but they encouraged me to do so for the inspection and even gave me a Mercedes as loaner to use to get me home and to work in the morning. Both she and her colleague made me feel welcome and answered many of the questions I had. I can't wait to see the diagnosis and recommended repairs and feel confident that they will offer several options that are best suited to my needs and budget and expertly fix the problem. Picked up my car today (September 27) and all the work was done as requested without any additional sales pressure or unexpected expenses and as quoted. Nearly $800 for service and a few other items still seems like a major expense but you cannot put a price on safety and I now longer have to listen to the awful scrapping noise and I have the use of my emergency brake again!
Peter Becker Sep 9, 2024
These guys are awesome to deal with. The staff there is fantastic. Tyler walked me through my vehicle's diagnosis very throughly. Once they got into the vehicle they realized that the issue was different that originally diagnosed. Ended up saving a significant amount of money than originally quoted, which is always nice. Highly recommend checking these guys out if you ever need assistance with your vehicle. 10/10
Jamie Forbes Sep 9, 2024
I can't say enough about this place, the owner Matt, and his great staff. I was looking to purchase a car in Cambridge and, as I am from out of town, needed to find a good, local mechanic for a pre-purchase inspection. Matt's shop came highly recommended. Unfortunately, with travel time, they would have needed the car for longer than the seller was willing to part with it. I dealt with both Becky and Krystle over the phone who were incredibly helpful and accommodating. They truly wanted to help me out. I was back and forth calling between the dealership and Becky and Krystle and they were really committing to helping me figure out how to get this car inspected. More so than the dealer that was trying to sell me the car. Matt went above and beyond for me by going to see the car at the dealer's go-to shop, driving 30 minutes out of his way. Remember, I don't live locally and so he was doing this despite knowing he may never have my business again. Having said all that, I can't recommend this shop enough. If you are looking for a trustworthy mechanic who goes above and beyond to make his customers happy, this is the place. Well done, Becky, Krystle and Matt. You are an impressive team.
Emma Russell Sep 9, 2024
My daughter had her car certified here and they did an amazing job. Honest shop.
J G Aug 8, 2024
I first brought my vehicle here a few months ago when my brakes suddenly gave out. The wonderful people here were able to work with my budget to fix the issues. They also diagnosed some other issues that I was not prepared to fix at that time. Fast forward to yesterday, I was ready to start to tackle some of the issues with my vehicle. As a young person trying to get by in today's economy, it is not always easy to come up with the money to have car repairs done. Once again, this fantastic team worked with me to find the most cost effective solution to fix the issues. I left there with tears in my eyes (happy tears) because I know they went above and beyond. The owner helped me to fix a large dent in my bumper that was affecting my steering just out of the kindness of his heart. They fixed the holes in my exhaust and tightened a loose wheel bearing. They charged me far less than they could have and for that I am so incredibly grateful beyond words. The entire team at this shop truly cares and they go above and beyond. From Krystle at the front desk, to the guys working on my vehicle to the owner - thank you from the bottom of my heart! I have and will continue to recommend you to anyone that will listen.
Melanie B Aug 8, 2024
Honest reliable accommodating great girls up front always kind and knowledgeable, mechanics always willing to help. Matt the owner always knows the best route to help save you money best automotive shop I’ve been to through out the years and will continue to take all my vehicles there. Highly recommend for all your vehicle needs.
Scott Wenderoth Aug 8, 2024
I wish to recognize Matt for his attentive personal customer care service. On a Friday afternoon of a long weekend he addressed my concerns for my vehicle efficiently and so politely. Thank you again Matt. The best garage jn KW
Val Rotar Aug 8, 2024
Wow! The customer service from start-to-finish would be hard to top! Krystle called me back when I requested an appointment. She was courteous, knowledgeable and so easy to deal with. I booked an appointment for the same day and was surprised beyond belief to get a loaner vehicle! They provided a comprehensive estimate with items that needed repair as well as multiple items they had checked that did not need repairing-such great peace of mind! The repairs were done on the same day and I'm just thrilled with the awesome service! Thanks so much!
Maggie Aug 8, 2024
Incredibly skilled and knowledgeable technicians. Matt & Greg have serviced multiple vehicles of mine, from German to Korean and good old fashion American classics. Im bringing my elderly dodge ram in tomorrow for a safety inspection and some other jobs. Hourly rate is good. Most importantly, they are honest and retain availability while still being on a busy booking schedule. 3 years ago, my Audi broke down before I had to take a trip down to Owen Sound for a few weeks for work. Matt and his team graciously offered to take my car and short notice, and loaned me a shop owned Toyota corolla free of charge. Do business here. There prices on parts are honest, and their hourly rate is efficient.
Jordan D'Aquila Aug 8, 2024
Simply the best hand held mechanical service I've ever experienced. They were courteous, patient, informative and fair priced. They got my car in and fixed it the same day ahead of their estimated completion day. They helped me with a car to use while they had my car in. The staff was friendly and polite. There is a reason why i decided to take my car there and not just their availability, but the reviews says it all! Take your car here, you will not regret it! I can't thank you guys enough! Thank you!
Romny F Jun 6, 2024
Work performed: 2010 Toyota Prius Head Gasket replacement. The team was professional, prompt, kind and I felt the price was very fair. Work was excellent and car runs like new again. I won’t hesitate to return, or recommend them for future repairs or complex jobs to friends and colleagues.
Iain Hendry Jun 6, 2024
Insightful, great customer service, quick and super fair pricing. I recommend Automotive Edge to all. 👍
Cory Garbutt (Alagory) May 5, 2024
Always appreciate the honest and genuine answers I receive from Matt and Greg and the rest of the team at Automotive Edge. Krystle’s friendly smile is so welcoming when I come into the shop - such a great first impression for regular and especially first time clients to the shop. A first impression is a lasting impression. Her knowledge as a Service Advisor is also welcoming as it truly is sincere and you can tell she only wants the best for you and your vehicle. She is such an asset to the team at Automotive Edge! BONUS - The report that is sent is outstanding!!! This is ONE reason of many I decided to leave VW and become a returning client at Automotive Edge!! I don’t know any other place providing such a detailed report of your vehicle with notes, videos and diagrams that answers many questions for you. The report is laid out in such a way to let you know what the shop would recommend you take care of 1st, 2nd 3rd which allows you to budget accordingly if you needed. It lays out what the feel is extremely important to complete that day or in the very near future. Truly, I can’t say enough about the service I have received at Automotive Edge - You would be doing yourself an injustice if you choose not to check them out!
Kathy Callahan May 5, 2024
Very professional and exceptional service. Highly recommend. They are honest and they explain all issues very well.
Monika Kochalska Malinowski May 5, 2024
Edit: years later I still am always surprised by how the team goes above and beyond. judging by the parking lot they are quite busy, so word must be getting out, but they can still service my vehicles quickly and often get it done within the day. Original review: I always recommend Automotive Edge. They are honest, transparent, have an app that emails or texts you the inspection with photos and recommended service. Great pricing as well, and loaner cars if needed.
Brenden Sherratt Jan 1, 2020