Customer Reviews & Stories

"This place is great.... Friendly and extremely accommodating. Matt, the owner is honest and up front. They have an awesome program that emails you an overall review of your vehicle.... What is essential, recommended, and can wait as far as work needed on your vehicle. They have worked within any parameters I've given them (within reason, of course) with respect to financial or time limitations. Absolutely definitely recommend! "

— Carrie O.

"After moving to KW I was looking for a new mechanic. I went to Automotive Edge in Kitchener at first for brakes, then tires, and some major repairs. Friendly staff, can go over with you to explain what work they recommend. They texted me at work to detail all the options and individual prices, and even had a loaner vehicle for the day if I needed. I'd recommend Automotive Edge for anything that you need, that includes North American and imported vehicles, for anything from body work, replacement parts, engine repair, brakes, tires, and so on. I feel better taking my car to them than a dealership or a huge chain. Will be back."

— Michael K.

"Matt, Blaine and the rest of the team at Automotive Edge are honest, persistent and take ownership of their work. I recently had an episode with my 2012 Civic, it was back and forth from the shop for over 5 weeks. Matt was persistent throughout the whole process to get my car up and running again. Finally have it back now with all issues resolved. Highly recommended!"

— Divesh P.

"After moving to KW I was looking for a new mechanic. I went to Automotive Edge in Kitchener at first for brakes, then tires, and some major repairs. Friendly staff, can go over with you to explain what work they recommend. They texted me at work to detail all the options and individual prices, and even had a loaner vehicle for the day if I needed. I'd recommend Automotive Edge for anything that you need, that includes North American and imported vehicles, for anything from body work, replacement parts, engine repair, brakes, tires, and so on. I feel better taking my car to them than a dealership or a huge chain. Will be back."

— Michael K.

"The work was done in good time and service is always friendly and courteous. Keep up the good work."

— Chris

"Great service when I called to book an appointment. Great service at the front desk. Great work on the car, timely and at a good price, too. The mechanic made sure the doors and handles were clean of grime. The service associate was friendly and informative about my receipt. Our family just had our tenth anniversary with Automotive Edge, and we plan to stay with them for the long run. Great bunch of folks."

— Anonymous

"Great customer service. They go out of their way to please. The work is always expertly done."

— Christineh, WATERLOO

"Matt is always punctual, works hard and efficiently, and is willing to go the extra mile. Would definitely recommend to friends and family."

— Farrahc, WATERLOO

"I appreciated that I was able to get an appointment quickly at the time I wanted and that my car was ready at the agreed upon time!"

— Anonymous

"A trusted mechanic, who will do what's necessary. Advice freely given, and when the bill is even slightly less than the estimate, I leave being satisfied, looking with confidence to the next time my car is in Matt's capable hands!"

— Cathyp, KITCHENER